Teachers take charge
From the outset, Hay emphasises the input of her teachers and support staff. “My team did an amazing job,” she said. “My teachers put on a superhero cape and they are superheroes. They are extraordinary people, they put in 120 per cent.”
The next step was a briefing with teachers, who were understandably anxious. The phrase of the moment was “close contact”. Who had been in close contact with the two students? What defined close contact? “Staff went back to their homerooms,” Hay said. “They were given a script about close contact and the students had to be named.” Teachers asked questions about music practices, sport, drama, who had sat next to who on the bus. But in no other communications were the students named.
Classes were cancelled and parents were asked to pick up their children. At this stage, all communications had to come through NSW Health, Hay said. It wasn’t a simple matter of a post on Facebook. “It was a letter sent out through Skoolbag and email,” Hay said.
The school’s phone began ringing hot with concerned parents: “My son is a close contact, does that mean my daughter is a close contact?” and “If my child is a close contact shouldn’t their best friend be too?” While the answers could only come from NSW Health, Hay was simultaneously grateful for parents providing much needed information and highly concerned that more people in the school community would test positive.
Cleaning and containment
During the next two days, the school was cleaned forensically. “We had two teams come in to clean from top to bottom,” Hay said. “They cleaned everything you can think of – every musical instrument, every desktop, every computer, every laptop, every door handle. It took two cleaning companies to come in and clean the school.”
Then came the containment strategy and the vexed question of social distancing in a school environment. When the school reopened on Thursday 12 March, Hay didn’t know how many people to expect.
“We had about 35 per cent of our staff out, and about 460 out of 1000 students turned up,” she said. “So we had the opportunity to spread students out. We had hygiene posters already up. And like many schools we have had frustrations. We had no hand sanitiser, we couldn’t get cleaning products. So I was relying on parents and my staff to bring their own, which is really difficult for me as a leader because my job is to protect my people. We did everything we possibly could.”
So on Monday 23 March, when the NSW Premier, Gladys Berejiklian, gave schools the go ahead to encourage families to stay at home, “it really turned the corner for us”, Hay said. “We put in some really high expectations.”
There were two teachers per classroom. Everyone had to stay at their own desks, and teachers no longer had access to a staffroom or lunchroom. All doors were kept open so no one needed to use door handles.
Successful strategies
Protecting staff was of great importance to Hay. “We had teachers who were concerned,” she said. “They have children, they had to make the very difficult decision about whether they were going to stay home and take carer’s leave.
“So I offered them the opportunity to use their own classroom and bring their children in when they needed to. Some of the staff have taken that up, and that’s been really helpful. But this would have been impossible to do with a full cohort of students in the school.”
The team’s strategies worked. “We’ve had no more known cases of COVID-19,” Hay said.
The school’s practices were of paramount importance throughout this time. “We have a policy and process for everything,” Hay said. “The key policy was our emergency plan, along with our communications and privacy plans, which every school has in place.
“Our plan clearly outlines infectious diseases and shutdowns. However, we didn’t have pandemic specifically included, nor did we have a remote learning policy. These are both there now.”
Nothing but praise
Hay says the school community is weathering the coronavirus crisis well. Even though we’re apart, she says, connection at the school has never been stronger. “The collaboration between our staff has been extraordinary – the innovation, the willingness to try new ideas, that’s been absolutely fantastic,” Hay said.
“I’ve talked a lot about the teachers, but my whole staff and my support staff, they’ve been on the frontline, they’ve been phenomenal.”