Beth Berghan wants to teach you how to raise your voice – not in volume but in impact.
Get your arguments across more effectively, plan for challenging conversations, think about your messaging and how to frame it.
A life and business success coach, Berghan started her career as a high school Home Economics and Textiles teacher before moving into TAFE, where she provided education for unemployed people.
She had several different roles in the TAFE sector, becoming a faculty manager, but as it came under financial pressure from the Queensland Government, she decided to move into business, finally using her psychology degree to set up her own coaching program.
Berghan said her program teaches support staff members not only how to tackle the hard conversations but also to improve their self-talk. The IEU is offering the program on 31 January and again on 3 February for one hour online, click here to book.
Berghan hopes her coaching will help members develop personal as well as professional relationships.
Participants will gain practical strategies for navigating difficult conversations, managing emotions, and using their voice to ensure they are heard – both in their schools and within the broader educational community.
There will be advice on improving communication with teachers, parents and students, and contributing to meetings more effectively.
Key topics covered are:
Empowering communication strategies: Participants will learn various communication styles, focusing on assertive techniques to advocate for their needs and manage challenging situations confidently.
Navigating tricky conversations: This segment focuses on planning and framing conversations to improve clarity, manage emotions, and achieve desired outcomes while minimising misunderstandings.
Strengthening workplace communication: This topic provides tools for fostering positive communication with colleagues, administrators, and teachers, with a focus on site-specific roles such as front office, classroom support, and supervisory duties.
Collaborative approaches to student support: Support staff play a crucial role in supporting student needs. This module covers how to communicate observations, provide insights, and offer support suggestions to teachers effectively.
The course will include a one-hour online interactive session, with a repeat session available. Emphasising practical applications, each session is designed to ensure participants leave with skills that directly enhance their daily work environment.
The one-hour, online course will run at 10am, Friday 31 January and be repeated at 2pm, Monday 3 February. Details and bookings: ieu.asn.au/events